What Players in Yogyakarta and Across Indonesia Ask
Violations such as using fake details, depositing with another person's payment method, or accessing your account from a blocked region can lead to account restriction or closure. Serious breaches may result in forfeiture of funds. We'll notify you before taking action so you can respond.
Yes. You can close your account anytime through settings, and any unused balance stays credited. If you want to reopen later, you'll need to agree to the current terms again. Your account history remains accessible to us for record-keeping.
No. Whether you play via the web lobby on desktop or the mobile app, the same terms apply. Both versions use the same withdrawal rules, account security steps, and payment processing.
Some terms contain clauses that say 'where local law permits' or 'depends on local law.' This means that specific rules or your rights may differ based on your region or country. We follow the law that applies to your account.
Withdrawal verification happens during the request process and usually completes in under 30 minutes. Once verified, the transfer to DANA, OVO, GoPay or QRIS typically arrives within the timeframe shown in your account. Bank transfers may take longer depending on your bank.
Once you've created your account and placed a deposit, you've entered the agreement. You can't retroactively change the terms, but you can close your account anytime. New terms we introduce in the future will be announced before they take effect, and continued play means you've accepted them.
Open live chat from your account Support menu, or email the address listed in your notifications. Our team can walk you through any clause and explain how it applies to your account or a specific transaction.
